Privacy Policy

1. About This Policy

Agogo Presbyterian Hospital ("the Hospital") is committed to protecting your privacy. This policy explains how we handle personal and medical information collected through our website and hospital services.

2. Information We Collect

We may collect the following when you use our website or register as a patient:

• Full name, phone number, and email address
• NHIS card number and insurance details
• Appointment and consultation records
• Any information you submit through our enquiry or appointment forms

3. How We Use Your Information

Your information is used to:

• Register and manage your patient profile
• Schedule and confirm appointments
• Process NHIS and billing transactions
• Respond to enquiries submitted through our contact form
• Improve the quality of our services

4. Patient Confidentiality

All medical and personal records are treated as strictly confidential in accordance with Ghana's healthcare regulations and the Presbyterian Church of Ghana's ethical standards. Your records will not be shared with third parties without your written consent, except where required by law or for emergency medical treatment.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, loss, or disclosure. Our online patient portal uses secure authentication and encrypted connections.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information held by the Hospital. To make such a request, contact us at the address below or visit the Records Office.

7. Contact

For privacy-related enquiries, contact us: